Monthly Archives: July 2011

The new etiquette for business networking

The rise in the use of on-line social media brings some interesting challenges when you meet somebody for the first time face to face in a business context. Should it be assumed that you will have checked out the other person’s on-line presence? Is it lax not to have done so as part of your […]
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Imperial War Museum Training

I took part in a very memorable session today at the Imperial War Museum North. Trainers, Jo Dover and John Kabia, from the Tim Parry Johnathan Ball Foundation for Peace ran a session for IWM staff to help them deal with visitors who become distressed whilst at the Museum. Images, sounds, objects and films can […]
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Tackle the Inbox monster

So many people’s work and home lives are now dominated by the email inbox. Worrying statistics about the amount of time we spend unnecessarily on email messages with tips to tackle the problem, see Guardian article
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Be kind to your ‘messengees’

People often send emails with irrelevant titles The title maybe relevant to them, but not to you (not good practice) It may be that the thread of the conversation has moved away from the original (it happens) It my be very general eg Good Morning (not very useful) There may be no title (bad practice […]
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Another fascinating day at the Foundation for Peace

I am working on a project for the Tim Parry Johnathan Ball Foundation for Peace in Warrington. My role is to develop the social enterprise, Resolution Training, and take the Foundation’s training to a wider market. I am talking to headteachers, housing associations, youth workers, security professionals and emergency responders. Yesterday I was showing a […]
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